For most appointments for a complete eye examination, you can expect to be in our office for 1½ to 2 hours. You should bring your eyeglasses and/or contact lenses as well as a complete list of your prescription medications to your appointment.
If you have vision or medical insurance, we will file an insurance claim for your exam on your behalf. You will be billed for any balance due after insurance processing. Remember, it is YOUR responsibility to know what your medical or vision insurance will cover, whether there is a co-pay or deductible due, and whether a referral is needed (our doctors are considered specialists by most insurance plans).
If your visit is NOT covered by insurance, please be prepared to pay for your exam on the day of your appointment. We accept cash, checks, and credit cards (Visa, MasterCard, Discover, and CareCredit). Please be aware that payments made by credit/debit card (Visa, Mastercard, & Discover) are subject to a 3% service charge. Health savings cards and CareCredit are excluded from the service charge.
If you are scheduled for a complete eye examination, this includes dilating your eyes. We recommend that you bring sunglasses to wear after a dilated exam; your eyes will be light sensitive until the dilating drops wear off.
Our optical department does NOT accept: State Medicaid, Buckeye, United Healthcare Community, Caresource, Paramount, or Molina insurance plans. If you need to get glasses, we have a list of optical providers in the area that accept these insurances.
Are you wearing contact lenses or interested in contacts? Please make sure you advise the office when you schedule your appointment, or your exam WILL NOT include a contact lens exam!